The policy information is transparent and ensures that all students are treated fairly and with integrity when applying for refunds.
We advise that Victoria Wide First Aid abides by the Consumer Protection legislation and will at all times respect each Student’s consumer rights. Refer to:
In case you want to cancel your membership or want to withdraw from the course or want a postponement from a course of study,
an informed written application must be issued to Victoria Wide First Aid
During cancellation/withdrawal, the following cancellation fees will be applicable:
If the cancellation of training is done from the organisation’s end, then the students will receive their fees back to the source from where the payment was initiated.
Transfer: If a student has a genuine reason to change a course, then without any charges he/she may be transferred to another course at Victoria Wide First Aid.
General: A 5$ fee will be charged as a booking and administration cost on all bookings.
Refund: Once the refund has been approved by the organisation, it shall take 14 days or less, from the date of written cancellation notification made by the student, to receive it back.
If you want to reschedule your training then below listed hold over fees will apply to students besides:
In case of any students termination, cancellation or rescheduling we hold the questioning rights.
In such circumstances, the student can book an un attempt course on another day as per his/her convenience without and additional fees.